Incontinence
Underpads in New York
Underpads - disposable bed pads and chux - in New York. Ask about Medicaid or insurance coverage: start the coverage form.
Not sure what your plan covers? Ask us.
We are the insurance experts - text the store and we will check your benefits before you order.
What we carry
We carry new underpads - disposable bed pads, also called chux - in a full range of sizes and absorbencies for bed and furniture protection. Every order is new, unopened supplies; we never sell used or repackaged items.
Tell us the size and absorbency you need and we will confirm what we can supply before you order.
New or worsening leakage should be discussed with your clinician. These products manage leakage; they don't identify its cause.
How coverage works
Ask us about your benefits first - we are the insurance experts. Underpads are covered through New York Medicaid when they are medically necessary and prescribed. Coverage and approved quantity depend on your Medicaid program, the exact product and your medical paperwork. We review your benefits and expected cost with you before your first order is placed. We handle the paperwork with you. Have Fidelis, Anthem HealthPlus, Aetna Better Health or UHC Community through NY Medicaid? Ask us to check coverage for your exact product before you order. New York Medicaid fee-for-service rules were revised July 1, 2026; for Managed Long Term Care (MLTC) plans the revised rules apply from October 1, 2026. For new fee-for-service requests starting July 1, 2026, quantity rules are generally up to 250 diapers and/or liners and up to 150 disposable underpads per 30 days, or up to 2 reusable underpads for beds and 2 for chairs, set by the practitioner's order; higher quantities need prior approval and supporting documentation. Source: eMedNY DME Provider Communication, 'Update Regarding Incontinence Products' (June 5, 2026).
Coverage applies to eligible products; not every retail underpad qualifies.
Here is how it works: our intake team calls you, gathers the medical paperwork your order needs, and checks your insurance benefits. Then our welcome call explains the process and sets up your first order. Benefit information is an estimate, not a guarantee of payment.
Delivery across New York State
Delivery is expected 2 to 5 business days after your welcome call. Our store is in Mount Kisco if you would rather talk in person.
Cost depends on the size and absorbency you need. We review your expected cost, if any, with you before your first order is placed.
Related
Insurance & coverage
Incontinence supplies are covered through New York Medicaid when they are medically necessary and prescribed. Ask us - we are the insurance experts, and we will check your benefits before you order.
- New York Medicaid
Coverage depends on the specific plan, product, and benefit. Benefit information is an estimate, not a guarantee of payment.
Answers