Benefits & eligibility
Coverage verification
Checks each referred patient’s benefits and expected costs before anything ships (an estimate, not a guarantee of payment), so your office isn’t the one interpreting plan rules.
For New York providers
One DME partner. A clearer prescription path.
We’re based in New York and deliver eligible, approved medical equipment across the state. Your staff gets a real team to explain where to send prescriptions, what documentation may be needed, and what happens next.
No patient records through ordinary email or text. We’ll explain approved submission methods.
White-glove. High-touch. Statewide.
The model serving more than 2,000 patients nationally and growing - now delivering to your patients across New York, from the Mount Kisco showroom or to their door.
Your Medically Modern team
Meet the team behind every referral.
Four working groups own every order from prescription to resupply. Your office always knows who is on it.
Documentation & prior authorization
Paperwork, handled
Collects the prescription and supporting documentation the order needs and runs the prior authorization process for the item and payer.
Delivery & setup
Statewide, white-glove
Delivers eligible, approved equipment across New York State, with setup and patient walkthrough where needed. In-stock items typically arrive in 2-5 business days after the order is ready to ship; timing for other items is confirmed directly with each patient.
Reorders & resupply
Nothing stalls
Tracks reorder windows and visit-timing requirements so recurring supplies keep moving without your staff chasing them.
Stop guessing
Your staff shouldn’t have to be DME experts.
No more wondering which supplier takes the item, where the prescription goes, or what paperwork comes next.
01
Know where to send it
We explain the right path for the equipment and the approved way to submit what’s needed.
02
Know what’s required
Requirements vary by payer and product. We surface the questions before they create extra back-and-forth.
03
Keep the patient moving
Our team coordinates next steps and keeps the patient informed while coverage and documentation are reviewed.
How a referral runs
From prescription to delivery, in four steps.
A working path your office can reuse for every order.
Send the prescription
Fax it, or ePrescribe diabetes orders through Parachute Health’s guided workflow.
We check benefits
We verify the patient’s coverage for the item and flag what the documentation still needs.
We confirm with the patient
We review expected costs and delivery timing with the patient before anything ships.
We deliver and follow up
Statewide delivery with setup where needed, and reorder tracking after the first order.
Nine equipment categories
One relationship across the categories we currently support.
We’ll confirm our current catalog for your order and show where plan-specific rules may differ.
Sleep & Respiratory Care
Mobility
Home Medical Equipment & Safety
Incontinence
Urological & Ostomy Care
Compression & Wound Care
Orthotics & Bracing
Maternal & Women’s Health
Diabetic Supplies
Insurance access, explained accurately
We work with all major commercial plans, plus Medicare and New York Medicaid: plans covering more than 90% of insured New Yorkers, with delivery to your door. We check each patient’s benefits as part of every referral.
Participation and coverage vary by plan, network, product, member benefits, and required documentation. We verify what applies to your patient and explain it plainly, so your office is never the one interpreting plan rules. Benefit information is an estimate, not a guarantee of payment.
Two ways to send prescriptions
Fax or ePrescribe through Parachute Health.
Fax prescriptions to (347) 817-1037. For digital ePrescribing, sign in to Parachute Health, search for Medically Modern, and choose us when listed for the order. Parachute’s guided workflow prompts for the prescription and supporting documentation. Our Parachute catalog currently covers diabetes supplies (CGM, pumps, and supplies). For every other category, fax or use the secure provider form below.
If the request needs another route or more documentation, we’ll explain that clearly.
Make DME easier for your office.
Submit the contact form to request one 30-minute call. We’ll cover our products, benefits verification, documentation needs, approved submission routes, and how we support your staff and patients.
New York-based · Statewide delivery for eligible, approved equipment