Coverage
Does New York Medicaid Cover Medical Supplies?
Often, yes. NY Medicaid covers many medical supplies and equipment when they're medically necessary, ordered by your practitioner, and meet program rules. Some items need prior approval or have quantity limits. Ask us, the insurance experts, and we will check before you order. Here is how to use your New York Medicaid benefit with us.
Not sure what your plan covers? Ask us.
We are the insurance experts - text the store and we will check your benefits before you order.
The short answer
New York Medicaid covers many durable medical equipment items and supplies when they are medically necessary and ordered by your doctor. What your specific plan pays for, and what paperwork it asks for, varies - ask us and we will check your benefits first.
Incontinence supplies through New York Medicaid
NY Medicaid covers medically necessary incontinence supplies when program requirements are met - FFS quantity rules revised July 1, 2026; MLTC plans apply the revised rules to new requests starting October 1, 2026. Ask us and we will check your benefits. If that is what you need, leave your name, phone, and email and we will follow up.
Other equipment
For CPAP, compression and our other lines, ask us - we will check your Medicaid or other plan benefits before you order. Benefit information is an estimate, not a guarantee of payment.
How ordering works
Here is how it works: our intake team calls you, gathers the medical paperwork your order needs, and checks your insurance benefits. Then our welcome call explains the process and sets up your first order. Delivery is expected 2 to 5 business days after your welcome call.
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