1
Choose what you need
Browse nine equipment categories or go straight to our short intake form.
Secure intakeComplete the requested fields so our team can review your equipment inquiry and follow up.
A clearer DME process
Tell us what you need. We’ll help with the rest.
Start with a product or a short intake form. Our New York team follows up, helps coordinate the coverage and documentation questions, and arranges delivery for eligible, approved equipment.
Use the secure intake to share the information requested for your equipment inquiry
1 · ChooseSelect a category or start the form.
2 · Follow upWe review your request, text or call you, and get started.
3 · CoordinateWe work with your provider and insurance plan on coverage.
4 · Welcome callWe confirm your order details and demographics.
5 · Medical equipment delivered to your door.
How it works
Five clear steps from request to support.
You’ll know what is happening, what is needed, and what comes next.
2
Follow up
We review your request, text or call you, and get started.
A real teamA real person helps explain the next step.
3
Coordinate
We work with your provider and insurance plan on coverage.
Plan-specificRequirements and costs vary by plan, product, network, and member benefits.
4
Welcome call
We confirm your order details and demographics.
No overpromisesYour plan makes the final coverage and patient-responsibility decision.
5
Medical equipment delivered to your door.
After deliveryFor qualifying recurring supplies, we help coordinate eligible future orders when due.
Start with the category
What do you need help with?
Review the categories we support, then start the contact form when you are ready.
IncontinenceCompression & Wound CareSleep & Respiratory CareDiabetic SuppliesUrological & Ostomy CareMobilityHome Medical Equipment & SafetyOrthotics & BracingMaternal & Women’s Health
What we handle
Less uncertainty. More coordination.
Provider and insurance coordination
We help surface the prescription and documentation questions and work with the relevant parties as needed. We explain possible coverage without treating it as guaranteed.
Delivery and recurring support
We arrange statewide delivery for eligible, approved equipment. When recurring supplies apply, plan rules and timing determine what may be available next.
Coverage note: Eligibility, authorization, documentation, product availability, network participation, delivery or setup benefits, and out-of-pocket costs vary. Final coverage and patient responsibility are determined by the insurance plan.
Questions
Want more detail about insurance and getting started?
Ready to get started?
Tell us what equipment you need. Our team will review your contact request and explain the next step.
New York-based · Statewide delivery for eligible, approved equipment